Privacy Policy for data collected on our website

The objective of this privacy policy is to inform users of our website https://calacscharlevoix.com about the personal data we collect and how it is used.

CALACS de Charlevoix strictly complies with Quebec’s Law 25 regarding the protection of personal information.

This privacy policy also details our commitment and the measures taken to guarantee the security of your personal information:

• Types of personal data collected
• Use of collected personal information
• Data security protocols
• Your rights
  
  

Types of Personal Data Collected

Data collected automatically
During your visit to https://calacscharlevoix.com, we automatically collect information about your device and your interaction with our site via our server’s Awstats tool.

This includes the following data:

• IP address
• Location
• Hardware and software details
• Content viewed on our site
• Links clicked while on the site
  
  

Personal information collected directly from you
Your personal data is collected via the Contact Form:
This includes the following data:

• Name
• Email

Use of Personal Information Collected

Please note that we only collect data that helps us achieve the objective stated in this privacy policy. We will not collect additional data without informing you in advance.
We use this data to:

• Follow up on requests for information or service requests.

Security Measures

Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures, including two-factor authentication, to prevent unauthorized access. We commit to not selling or sharing your data with third parties unless required by law or in the event of legal proceedings.

We may disclose user data to any member of our organization who reasonably needs it to achieve the objectives set out in this policy.

Data Retention Period

We store personal data for a period of 5 years. We will ensure that users are notified if their data is kept longer than this duration.

In Case of a Data Breach

In the event of a privacy breach, we commit to keeping you informed, as well as the Commission d’Accès à l’Information du Québec.

Your Rights

User Rights

If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:

• Right to be informed
• Right of access
• Right to rectification
• Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, contact our Privacy Officer:

Mme Sophie Fortier-Malette

Email : coordination@calacscharlevoix.com
Tel : 418.665.2999 ext. 3

Right of Access and Rectification

Vous pouvez consulter, modifier ou supprimer vos données. Pour ce faire, utilisez les mêmes coordonnées mentionnées ci-dessus.

Consent and Withdrawal

 You can visit our site without revealing your identity. However, certain features require the collection of personal data. You always have the choice not to provide this information.

External Links

 Our site may contain links to other websites. We are not responsible for their privacy practices.

Contact

Our privacy policy was updated on November 13, 2023. 

For any questions regarding this privacy policy, you can contact us at coordination@calacscharlevoix.com.

By using our website https://calacscharlevoix.com, you agree to the terms of this Privacy Policy.